NEWS FROM THE SURGERY
The Partners at Oxshott Medical practice have been working closely with the Oxshott Trust Fund, Architects and The Crown Agents to move forwards with our proposed plans for a new surgery. There has been a surgery here since 1979 and, with the support of the Oxshott Trust Fund, The Crown Agents, Elmbridge Borough Council and the local people of Oxshott, we would like to develop a new Surgery for the benefit of everyone here in Oxshott.
Plans for the new surgery are in the process of being drawn up. Whilst this is in the early stages, it is our intention to have a consultation with you about the design and presentation of our new building in due course. This site is a good place for our practice but we don’t own the building or the land upon which it sits. There have been many changes over the years and it is now difficult to manage the current workload in this building.
Our Patient Participation Group (PPG) is going to be actively involved, and at their next meeting in September, Dr Draper is going to give a presentation to the group. If you have any particular views, please liaise with the PPG. We need your support, so please give your voice when we need it (and we will let you know when!) so that we might drive this project forward and build a new surgery that is fit for purpose. CQC regulations, a rapidly growing list of patients and an expansion in services requires more space and a better quality of premises. It won’t get done without the support of our patients. Please feel free to email the Chairman or Secretary with your views.
Chairman: Christina van Roest - email@example.com
Secretary: Anita Lee - firstname.lastname@example.org
DID YOU KNOW that it is much quicker and easier to manage your own repeat prescriptions rather than leaving them with the Pharmacist? We aim to deal with repeat prescriptions within 48 hours, but if you leave it at the Pharmacy, they have to bring it to the Surgery, we issue it, and then it gets taken back to the Pharmacy. This can sometimes take up to 72 hours! Alternatively, you can use our online system for re-ordering repeat prescriptions at www.oxshottmedicalpractice.co.uk
NEW WEEKLY DIABETIC CLINIC
From September 2014, we will be holding a diabetic clinic every Wednesday morning. This will be run by our practice nurse Rosemary Tyler and new Diabetic Lead GP Dr Nicola Johnson. All our diabetic patients will be contacted in due course by Michelle Gibbs, the clinic co-ordinator, and invited in for their annual diabetic review.
URGENT ‘ON THE DAY’ APPOINTMENTS
If you telephone the Surgery to get an “urgent” appointment for the same day, please be advised that the doctors have requested that the receptionists ask “Could you give me, for the benefit of the doctor who will see you, an indication as to the nature of the problem?” Please co-operate by giving the receptionist this information. It will then be passed on to the doctor in question and will not only save time, but the doctor can be better equipped to deal with you, before you walk into their consultation room, as they will then have an idea as to the nature of the problem. If you ask for an “urgent” appointment and are not being truthful, the doctor may speak to you about this.
THANK YOU “FEDORA”
FEDORA has very kindly paid for a 24 hour blood pressure monitoring machine for our patients to use. The Surgery will have designated “slots” for patients to use this on a Tuesday and Friday. Please speak to your doctor or nurse about this. We are very grateful indeed to FEDORA for their exceedingly generous donation enabling the Surgery to invest in this machine. This comes in the form of a “wrist watch” which is relatively unobtrusive to wear and much less cumbersome than our previous machine.
MACMILLAN COFFEE MORNING
Oxshott Medical Practice's PPG held a Macmillan Coffee Morning on Tuesday 23rd September 2014 in the Small Hall of the Village Centre. This was the idea of two of our receptionists (Sally & Sarah). The PPG very kindly agreed to organise and run it on their behalf and we are pleased to say that just over £510 was raised. Thank ypou very much to all concerned. both for supporting it and to those who organised it.
We are trialling a new system that will enable us to send additional text messages to your mobile (or landline). These messages will be reminders about your appointment, or they could be a reminder that you need a blood pressure check, diabetic check, or other information relating to you and your health. Please ensure that the receptionists have your most up to date mobile numbers when you are at the desk or when you telephone the surgery.