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Noticeboard

IMPORTANT INFORMATION FOR PATIENTS - CORONAVIRUS

To reduce the spread of the virus we are discouraging patients attending the surgery unless you have had a triaged appointment confirmed.  If you require repeat medication please sign up for patient access or contact oxshott.reception@nhs.net or telephone 01372 844000.  Specimens  can be put through the surgery letterbox before 10.45am Mon- Friday.

This measure has been implemented as a temporary measure to protect both our patients and staff.

Thank you for your understanding and co-operation.

 

 

What are the symptoms? Symptoms include:

  • Fever.
  • Dry cough.
  • Difficulty breathing.
  • Severe acute respiratory infection (including shortness of breath, dry cough or sore throat).
  • Loss of appetite.
  • Sweating and shivering.
  • Headaches and muscle aches.
  • Pneumonia symptoms – increasing cough and shortness of breath, sometimes with blood-stained or rust-coloured sputum

Who is at risk? You are at increased risk if you:

  • Have been in an area where the virus could have been acquired in the last fourteen days (eg Wuhan).
  • Have had contact with someone with a confirmed case of coronavirus in the last fourteen days.
  • Are a healthcare worker caring for people with severe respiratory infections.
  • Have flu-like symptoms and have had contact with a hospital in an affected country or had contact with markets selling animals or fish in Hubei province in the last 14 days.

 

How do I get help if I think I might be affected? According to Public Health England’s guidance:

  • You should stay indoors and avoid contact with other people.
  • You should not attend your GP practice – they are not equipped to handle cases of this coronavirus as you will need specialist testing and care.
  • You should call 111 for advice – make sure you let them know if you’re in one of the at risk groups above.
  • You (or the clinician) should call ahead before going to hospital and let them know you think you may be affected.
  • You should not use public transport or taxis to get to the hospital.
  • You will need to be put into isolation away from other patients and staff.
  • When you arrive, you will need to expect the team treating you to wear protective equipment until the infection has been ruled out or confirmed.

 

PPG Information - Would you like to join our Patient Participation Group?  Would you like to join the committee or become a member?   Please click on the link below to find out more.

FOOD BANK - We are now a drop off point for the food bank if you would like to make a donation to help local families in Oxshott and Cobham.  Items required this month are tinned vegetables, tinned custard, tinned tomatoes, UHT milk, fruit juice or squash.  Please ensure no food is out of date with a minimum 3 month expiry date.  All donations are greatly appreciated.

Repeat Prescriptions

We offer a repeat prescription service within 48 hours (two working days) from the time of receipt at the surgery during opening hours. Please note this does not include weekends or bank holidays. You should endeavour to order further supplies of your medication in good time to be sure you do not run out, particularly at an inconvenient time such as when the surgery is closed.

Requests sent by post will take 48 hours following receipt at the surgery.

Requests can also be made via your local pharmacist. Prescriptions will be returned by post if you include a stamped self-addressed envelope, please make sure you allow sufficient time for this to reach you, or if you prefer they can be collected by a local pharmacist by arrangement.

Whenever possible please use the printed repeat prescription sheet issued with your last prescription and complete by ticking the items required. However not all regular medication is suitable to be included as a repeat prescription item and this is usually because regular monitoring is required and the GP needs to authorise the medication each time it is requested. In these circumstances write the medication name, strength and dosage on a piece of paper along with your name, address and telephone number and deliver to the surgery in the normal way.

Electronic Prescribing Service (EPS)

We are now able to issue prescriptions electronically to a pharmacy nominated by you, and as most pharmacies are signed up to this service, this could be almost anywhere in the country! For more details click here. Please note that you may already have been signed up by a local pharmacy at some point in the past and any issues with this need to be addressed to the pharmacy concerned.

Private Prescriptions

Please be advised that prescriptions issued by a Private Consultant cannot be converted into NHS Prescriptions.  You need to take your Private Presciption to a Chemist who will advise you of the charge.  Even if this is high, we are not allowed by new NHS rules to issue them.

 
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